The Novel Coronavirus has undoubtably affected everyone in unprecedented ways. In response, HBG continues to adjust our practices to stay true to our vision to serve our community. As the Coronavirus and its impact continue to develop, HBG remains focused on keeping you informed.
COVID 19 - Resources and Guidance
HBG is committed to providing a safe environment for our employees, residents and tenants. That is why we feel it is important to reach out and explain the measures we have taken to help minimize the spread of the recent outbreak of coronavirus, also known as COVID-19.
We are diligently monitoring developments and have implemented recommendations provided by the Centers for Disease Control (CDC), World Health Organization (WHO), and other qualified officials.
It is important to note that members of our property management team are not health care professionals. The CDC and other qualified health officials should be your primary source of current information and guidance.
For more information on COVID-19, including symptoms, treatment and vaccine information, visit the CDC website at www.cdc.gov.
- Monitoring developments from the CDC and other qualified health officials
- Providing education to our employees, residents and tenants, and the community
- Posting additional signage to educate staff on how to minimize the spread of infection
- Notifying vendors/contractors/suppliers of measures HBG is taking to minimize the spread of infection
- Adjusting our leasing strategies to incorporate virtual tours, video tours and self-guided tours to support social distancing practices
- Providing PPE, cleaning supplies, and sanitizers to all employees
HBG understands that Coronavirus is impacting every facet of life. If you are a resident or tenant and have been financially burdened by COVID-19, we want to assure you that we are here to help.
RENT ASSISTANCE:
Contact your immediate supervisor or manager if you are concerned about paying rent according to your lease agreement.
There are several public and private relief funding programs to assist with finding and/or paying for housing. Below are a few resources that may help guide your research.
- MN Housing: Help Finding or Paying for Housing
- United Way: Covering your Rent
- CEAP: Community Emergency Assistance Programs
- Hennepin County Emergency Assistance
- Ramsey County Emergency Assistance
UNEMPLOYMENT INSURANCE BENEFITS:
For information on Unemployment Insurance Benefits - including eligibility requirements, necessary documents needed, and how to apply – visit Minnesota’s Unemployment Insurance site linked here.
- First, and foremost, stay home if you experience respiratory illness (fever, coughing or shortness of breath) to avoid the possibility of making others sick
- If anyone in your immediate contact (family/roommate/spouse/friends) shows symptoms, stay home
- Wash your hands frequently and for at least 20 seconds; If soap and water are not available, you can use alcohol-based hand sanitizer that contains at least 60% alcohol
- Avoid touching your face; eyes, nose, mouth
- Educate your family on current hygiene standards and encourage more frequent washing
- Avoid crowds
- Disinfect frequently touched objects and surfaces with household cleaner or sanitizing wipes
- Sneeze or cough into your elbow
IF YOU EXPERIENCE RESPIRITORY ILLNESS
- Call your primary healthcare provider
- Notify your Community Manager ASAP to avoid the possibility of infecting other residents and tenants, staff and the community
- You can take a free screening assessment online at https://landing.google.com/screener/covid19?source=google
- Find Coronavirus testing sites here: https://mn.gov/covid19/get-tested/testing-locations/index.jsp
Reach out to your Community Manager as soon as you are able, to discuss any questions you may have regarding inability to pay rent or anticipated late rent payments. We will work with you to make reasonable accommodations to the lease agreement and/or provide information on public and private relief funding opportunities.
To adhere to the CDC’s recommendation to socially distance our employees from others, HBG will host apartment showings via video calls, virtual tours, self-guided tours, and pre-scheduled in person tours.
As more information becomes available, HBG has slowly started reopening common areas and building amenities. For information on specific properties, reach out to your Community Manager.
You should continue to submit workorders through the Resident Portal as usual.
Due to new safety procedures, residents may experience delays in the completion of non-emergency work order requests.
We are asking non-vaccinated occupants to wear a face covering and to keep a safe distance from our maintenance staff while they complete the workorder request.
We understand that you may be hesitant to relocate during these times. Please reach out to your Community Manager and we will do our best to accommodate your needs
We appreciate your patience as we adjust to the evolving developments surrounding the coronavirus outbreak. To follow the CDC’s developments visit their website, https://www.cdc.gov/coronavirus/2019-ncov/index.html.